111bet Terms and Conditions

General Provisions

These Terms and Conditions ("Terms") form a binding agreement between the 111bet platform ("Platform", "we", "us") and any person who uses any service on this platform ("User", "you").

By registering on the 111bet platform, logging in, or using our services in any way, you are considered to have automatically agreed to these Terms. If you do not agree with any part of these Terms, please stop using the platform.

These Terms apply to all services on the platform — including online casino games, sports betting, live casino, mobile app, and any services provided through any digital channel.

To learn more about 111bet's services and values, please read our About Us page.

Eligibility and Age Requirement

The following eligibility criteria must be met to use 111bet's services:

• You must be at least 21 years of age.
• You must operate the account in your own name and entirely of your own free will.
• Your permanent residence must be within a jurisdiction where 111bet's services are permitted.
• You must have mental capacity and full awareness of betting and gaming activities.
• You must not be a person previously banned due to permanent closure of an account.

We may at any time request a national identity card or other government-issued document for age verification. The account may be temporarily restricted until the required documents are submitted.

Account Registration

3.1 Registration Requirements

When registering on 111bet, you must provide your correct name, date of birth, mobile number, and any other required information. Registering with false or misleading information is a serious violation and may result in account closure.

3.2 Single Account Policy

Only one account per person is allowed. Maintaining more than one account under the same person's name is strictly prohibited. If multiple accounts are detected, all accounts will be immediately closed and any associated balances and bonuses will be forfeited.

3.3 Verification of Information

Even after registration is complete, 111bet may request identity verification at any time. We may ask for a national identity card, passport, or banking details. If verification documents are not submitted within the specified time, the account may be restricted.

Account Security

It is your sole responsibility to keep your account login details — username and password — completely confidential. Allowing anyone else to use your account or sharing your login details with a third party is prohibited.

• Change your password regularly and use a strong password.
• If you log in on a public or shared device, log out when the session is over.
• If you notice any unusual activity on your account, notify us immediately through live chat.
• Do not share your OTP or verification code with anyone.

111bet will not be liable for any loss resulting from your login details falling into another person's hands, unless it is proven that the loss was caused by a failure in our security systems.

Deposits and Withdrawals

5.1 Deposits

The minimum deposit amount on 111bet is ৳300. You can deposit via bKash, Nagad, Rocket, Upay, and bank transfer (including BRAC Bank, Dutch-Bangla Bank, Islami Bank, and other major banks). Please ensure the correct amount and reference details when making a deposit.

You may only deposit from a payment account or bank account in your own name. Deposits sent through a third party will not be accepted.

5.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 1 hour. Withdrawal methods are the same as deposits — bKash, Nagad, Rocket, Upay, and bank transfer.

Account verification may be required before your first withdrawal. To withdraw winnings obtained from a bonus, the relevant wagering requirements must be met.

5.3 Transaction Limits

111bet reserves the right to set limits on any transaction for security and policy reasons. If unusual financial activity or suspicious transactions are detected, the relevant account may be temporarily restricted for verification.

Bonuses and Promotions

6.1 Welcome Bonus

111bet offers new members a 100% bonus on their first deposit, up to ৳20,000. For example: if you deposit ৳1,000, you will receive a ৳1,000 bonus and your total balance will be ৳2,000. The wagering requirement for this bonus is 10 times the bonus amount — meaning if you receive a ৳1,000 bonus, you must wager ৳10,000.

6.2 General Bonus Terms

• A bonus may only be used for the purpose for which it was given.
• Bonus funds may not be withdrawn before the wagering requirements are met.
• The same bonus cannot be claimed more than once from the same person, device, or IP address.
• If evidence of bonus abuse is found, the bonus and any related winnings will be cancelled.
• Each bonus has a specific validity period — if unused after expiry, the bonus is automatically cancelled.

6.3 Other Promotions

111bet regularly runs various promotions including weekly recharge bonuses, cricket festival bonuses, refer-a-friend rewards, birthday special gifts, and weekend slot bonuses. Each promotion has its own terms, which are published on the promotions page.

Betting and Gaming Rules

7.1 General Betting Rules

All bets are assumed to be placed with clear intent and at the player's own discretion. Once confirmed, a bet cannot be cancelled or changed unless the event is cancelled or other exceptional circumstances arise.

7.2 Technical Issues

If a game result cannot be properly determined due to a software or network error, the relevant bet will be cancelled and the stake returned. Any attempt to deliberately exploit a technical error will be treated as a prohibited activity.

7.3 Game Results

All games use certified Random Number Generators (RNG), which keep game outcomes fair and unpredictable. Live casino games feature real dealers from Evolution, Pragmatic Play Live, and other studios. RTP information for each game is available on the relevant game page.

Prohibited Activities

Any of the following activities are strictly prohibited and may result in immediate account closure:

• Operating an account under a false identity or in another person's name.
• Creating multiple accounts or following any strategy for the purpose of abusing bonuses.
• Attempting to hack the platform's software or using automated tools.
• Using an account for money laundering purposes.
• Colluding with other players to gain an unfair advantage.
• Attempting to breach the platform's security systems or steal data.
• Using offensive or threatening behaviour towards staff.

In the event of any of the above violations, 111bet reserves the right to forfeit all earned bonuses and winnings and permanently close the account.

Account Suspension and Closure

9.1 Closure by Us

111bet reserves the right to suspend or permanently close any account at any time, particularly in the following cases:

• Serious violation of the Terms.
• Failure to complete identity verification.
• Suspicious financial activity.
• Court order or request from a law enforcement agency.

9.2 Closure Request by the User

If you wish to close your account yourself, please notify our support team via live chat or email. Arrange to withdraw any remaining balance before the account is closed.

Responsible Gaming

111bet firmly believes that gaming should be a form of entertainment — not a way to earn income. We encourage our users to play safely and responsibly.

The platform provides various tools to help you manage your own gaming habits: setting deposit limits, session time limits, self-exclusion, and reality-check notifications.

If you feel that your own or someone close to you's gambling habit is getting out of control, please read our responsible gaming guidance and support page and seek professional help.

Privacy and Data Protection

111bet collects, stores, and processes your personal information for the purpose of providing services. Our data protection systems use SSL encryption and advanced cybersecurity technology.

We do not sell your information to third parties. However, certain information may be shared as required for service operations (payment processors, identity verification agencies), always within a legal and security framework.

Full details of how your personal information is collected, used, and kept secure can be found in our Privacy Policy.

Dispute Resolution

12.1 Complaints Process

For any dispute or complaint, first contact our customer support team via 24/7 live chat. Our team provides support in both Bengali and English. If the matter is not resolved via live chat, please send full details by email.

12.2 Resolution Timeframe

General complaints are usually resolved quickly. For complex disputes, a decision is communicated after a full investigation. Transactions related to an ongoing investigation may be temporarily placed on hold.

12.3 Final Decision

The decision made by 111bet based on available information and evidence will be considered final at the first instance. If a user is not satisfied, they retain the right to approach a recognised alternative dispute resolution body.

Limitation of Liability

111bet will not be held liable in the following circumstances:

• Losses caused by the user's own carelessness or mistakes.
• Issues arising from internet connection disruptions.
• Delays or errors caused by third-party platforms or payment providers.
• Service disruptions caused by natural disasters, cyberattacks, or other unforeseen circumstances.
• Losses resulting from the user's login credentials falling into the hands of a third party.

In any circumstance, 111bet's total liability will be limited to the principal amount of the transaction in question.

Changes to Terms

111bet reserves the right to modify or update these terms and conditions at any time. For significant changes, we will publish a notice on the platform and inform users via their registered email.

If you continue to use the platform after updated terms and conditions have been published, you will be considered to have accepted the new terms. We therefore recommend checking this page regularly.

For any questions regarding the terms and conditions, look for answers in our FAQ section or contact us directly via 24/7 live chat.

The latest version of these terms and conditions will always be available on this page. Older versions will no longer be in effect.