For ages 21+

111bet Responsible Gaming Guide

Betting is entertainment — not a livelihood. 111bet wants you to play within limits, stay in control, and seek help when needed.

21+ Confirm Your Age
Self-Exclusion Tools
24/7 Live Chat Support

Responsibility Is Our Priority

111bet believes casino and sports betting is enjoyable only when done with awareness. We provide a number of tools and guidelines to ensure every user's experience is safe and pleasant. Reading our Terms and Conditions will help you understand what measures are taken in each situation and what your rights as a player are.

From cricket to slots in Bangladesh, people sometimes spend more time or money than intended. The best way to prevent this is to set your budget and time limits in advance. At 111bet, you can set your own daily, weekly, or monthly deposit limit. If you have any questions, check our FAQ section — it has detailed answers about account settings and setting limits.

Please note that the minimum age to join this platform and place bets is 21 years. Participation by minors is strictly prohibited. Age is confirmed during account verification, and in cases of doubt an account may be temporarily suspended. Our Privacy Policy explains how personal information is kept secure and how it is used during the verification process.

21+
Age Verification Is Mandatory To take part in any betting or casino activity at 111bet, a user must be at least 21 years old. Opening or using an account by a minor is strictly prohibited. If you have children or teenagers in your household, keep your device and account secure from them.

Tools for Setting Your Own Limits

111bet helps you stay in control. The tools below can be activated from your account settings or requested via 24/7 live chat.

Deposit Limit

Set a fixed maximum for your daily, weekly, or monthly deposits. A set waiting period must pass before a limit can be changed.

Session Time Limit

Set in advance how long you will play in one session. When the time is up, the session will end automatically and you will be notified.

Temporary Break

Suspend your account temporarily for 7 days, 30 days, or any set period. Logging in will not be possible during the break.

Self-Exclusion

Activate a permanent or long-term self-exclusion to keep yourself away from your account for an extended period. Once this decision is made, it cannot easily be reversed.

Activity History

View your full betting and deposit history at any time. Review this record regularly to understand your own patterns.

Live Chat Support

If you need help with setting limits or self-exclusion, contact our team via 24/7 live chat — support is available in both Bengali and English.

Request a Limit

Fill in the form below to send a limit-setting request to the support team. Our team generally responds within a short time.

Recognise the Warning Signs

Watch for the signs below to understand whether your betting habits are going out of control. If you notice even one or two of them, seek help.

  • You are spending more than your budget and keep placing bets to try to win back money you have lost.
  • You are hiding your betting from family or friends.
  • You are spending long hours gaming at the cost of sleep, work, or studies.
  • You feel restless or anxious when you stop playing.
  • You are borrowing money for betting because you cannot cover your essential expenses.
  • You keep trying to cut back on playing but cannot manage to do so.

Tips for Safe Play

Follow these habits to enjoy betting responsibly.

  • Set a budget before you play and stop when it runs out.
  • See betting as entertainment, not as a source of income.
  • Avoid placing bets when you are under stress or have been drinking.
  • Take regular breaks — step away from the screen for at least 10 minutes every hour.
  • Review your betting history every week.
  • Talk openly with your family or someone you trust about your gaming.

Where to Find Support

Seeking help rather than hiding the problem is a sign of courage. You or someone close to you can get help from the sources below.

111bet Live Chat

Our support team is with you seven days a week, at any hour. Log in to your account and start a chat — you can speak in Bengali.

Email Support

Send an email for detailed information about self-exclusion or limits. Our support team responds in both Bengali and English and keeps your information confidential.

Family and Close Ones

Talk openly with your family about your betting habits. Getting support from people you trust can help reduce stress.

Professional Advice

Contact a mental health specialist or counsellor. Addiction counselling services are available at private hospitals and healthcare centres in Bangladesh.

What Parents Should Do

Keeping children and teenagers away from gambling or betting is a parent's responsibility. Age verification is mandatory to use a 111bet account, but remain alert so that younger members of your household cannot access your device or password.

Keep a PIN or password lock on your device and clear your browser history and saved passwords. Have age-appropriate conversations with younger children about betting and the value of money, so they can make informed decisions when they are older.

Betting and Mental Health

Gambling addiction is a mental health condition, not a sign of weakness. Awareness of this issue is gradually growing in Bangladesh. If someone finds it hard to stop playing or notices it affecting other areas of their life, seeking professional help is important.

People often bet more during times of stress, loneliness, or financial difficulty — betting does not solve problems in these situations and can make them more complicated. At such moments, talk to someone close to you or let us know via 111bet's 24/7 live chat — we can point you toward support options.

Our Commitment

111bet commits that if any user requests a limit or self-exclusion, we will apply it promptly and pause promotional communications for that period. Users who have self-excluded will not be sent new bonuses or offers.

To learn about our site's detailed policies, read the About Us page. It contains full information about 111bet's scope of operations and values.

Questions and Answers about Responsible Gaming

Below are answers to the questions most commonly asked about responsible gaming.

To take part in any casino or sports betting activity at 111bet, a user must be at least 21 years old. This is confirmed during account verification, and accounts belonging to minors are closed.

You can set a daily, weekly, or monthly deposit limit from the responsible gaming option in your account settings. Alternatively, you can request it via 24/7 live chat and our team will apply it for you. Reducing a limit takes effect immediately; increasing one requires a waiting period.

No. While self-exclusion is active, 111bet will not send you any promotional messages or bonus offers. It is not possible to log in to a self-excluded account, and no betting or deposits can be made while it remains in effect.

Requests made via 24/7 live chat are usually responded to within a short time. Self-exclusion may take slightly longer to process, but it is considered active once the confirmation message is received. If you request by email, the support team will follow up with you.

If you are concerned about a family member's betting behaviour, speak with them directly and encourage them to seek advice from a professional counsellor. The 111bet support team cannot share account-related information on behalf of a third party, but can provide general guidance.

Yes. Betting addiction is a mental health condition and there are effective ways to treat it. Many people have successfully overcome addiction through behavioural therapy, counselling, and family support. Seeking professional help early is the most effective step.